Established in 2010, our specialists provide a range of IT solutions, such as laptop, PC and server repair and maintenance, custom built systems to suit the users needs and IT Networking setup and support. Our services are available for residential users, businesses and charity organisations.

At PC DR we understand that lugging IT equipment to get support is a real pain, to combat this, PC DR provides customers with home or on-site repair and maintenance support services, so that we can attend to all those IT headaches effectively and at times best suited to our customers needs.

Our Technicians are trained to City & Guilds standers in ICT Repair & Maintenance Level 3,  A+ and N+.

We also encourage all our specialists to continue professional training while working to acquire new skill sets beneficial to customers, ensuring PC DR stays up to date and ahead , in a fast paced and constantly changing industry.

No Fix, No Fee

Customer service, satisfaction guaranteed

This applies to PC, Laptop or Tablet systems that PC DR deems irreparable. However; all our technicians have the ability to wavier certain fees, if presented with an unethical repair. This means that if the system can be replaced at the same cost of the repair, our specialists will advise customers, that they will not carry out the repair and no charge will be expected for the diagnostics of the fault. Ensuring a risk free, professional solution for our residential and business customers.

 

 

Areas Covered

Home user, charity, sole trader, busy office, SME or larger business, PC DR is here for you. Offering onsite diagnostics and repairs, remote support, advice and computer maintenance. PC DR offer one off services and maintenance agreements or IT contracts. Our technicians aim to provide the best care and support for all your personal and businesses IT needs.

Cardiff – Adamsdown, Butetown, Cardiff, Caerau, Canton, Cathays, Creigiau, St. Fagans, Cyncoed, Ely, Fairwater, Gabalfa, Grangetown, Heath, Llandaff North, Llanishen, Lisvane, Llandaff, Llanrumney, Pentwyn, Pentyrch, Penylan, Plasnewydd, Pontprennau, Old St. Mellons, Radyr, Morganstown, Rhiwbina, Riverside, Rumney, Splott, Trowbridge, Whitchurch, Tongwynlais

Barry – Barry Island, Barry Waterfront, Buttrills, Cadoxton, Colcot, Coldbrook, Cwm Talwg, Gibbonsdown, Gladstone, Highlight Park, Holton, Jenner Park, Merthyr Dyfan, Palmerstown, Pencoedtre, Romilly